Receiving Message: "An error has occurred, please close all browser windows and log in again"

Microsoft has released Internet Explorer 11 for Windows update 8.1. This version does not work inherently out of the box with CX4. User must add co-exprise.com to the compatibility view settings in IE before logging into CX4. If you don't, you will constantly see the error below.  I will provide step by step instructions on how to do this. Remember, always contact an IT professional if you are unsure if a setting should be changed on your machine. If you run into any issues, call our support desk at 1-724-933-7878.

Step 1; Open up Internet Explorer Tools and click About Internet Explorer. This will tell you what version you are running.

Step 2: Click on Compatibility View Settings. This will open up a dialogue box.

Step 3: In the box, type co-exprise.com and hit the "Add" button.

Step 4: You should now be able to log in to CX4 without encountering this error.

TIP: Some security disables the function that our login button calls. Hitting the "Enter" key on your keyboard can alleviate this problem. Remember to only hit it once, and wait 10-20 seconds (it won't look like it is doing anything) and you should see the CX4 window open.

If you have any issues or concerns, please contact our support desk by submitting a ticket, sending an email to [e-mail], or calling 1-724-933-7878. 

-Tony